Editus, Luxembourg directories

About Centre Européen des Consommateurs GIE

The European Consumer Centre Luxembourg (ECC Luxembourg) GIE is part of a network of 29 ECCs in the European Union plus Iceland and Norway (ECC-Net).

The ECCLuxembourg was created in 1991 under the name "Euroguichet" and celebrates its 20th anniversary in 2011. Since 2003, the ECC operates as the "Economic Interest Group (GIE).

The ECC Luxembourg is financially supported by the European Commission, the Luxembourg government (Ministry of Consumer Protection) and the Luxembourg Union of Consumers (ULC).

ECCs fulfill primarily the following tasks:
- Inform the consumer about the European consumer law and European policy in the field of consumer issues.
- Advise consumers in cross border disputes.
- Assist consumers in their cross border disputes with a company registered in another EU country.

In addition, since 1 January 2010, the ECC Luxembourg has been appointed as the contact point for consumers interested in receiving information about services they want to use in another EU country.

Opening times

Sunday Monday Tuesday Wednesday Thursday Friday Saturday
9:00 AM - 4:00 PM  
9:00 AM - 4:00 PM  
9:00 AM - 1:00 PM  
9:00 AM - 4:00 PM  
9:00 AM - 4:00 PM  


Contact form

Personal data provided will only be used to enable you to take advantage of our services and are only sent to the company you wish to contact.

Useful informations

Our facilities

  • Disabled access
  • Parking
  • Lift

We speak

  • German
  • English
  • French
  • Luxemburgish
  • Dutch
  • Portuguese

Additional informations

Our products and services

We are offering you

  • Advise
  • Assist

Our activities

Informations administratives & financières

  • Nace : Activités des organisations associatives n.c.a. (94990)
  • Trade registry No. : C30
  • Number of employees : 8
  • Date of creation : 12/2002
Autres professionnels pour Consumer association : Other professionals near Luxembourg :
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